I don't know how many platforms I have used to get help from Adidas over this product. Customer care bad !!! These shoes do not run at normal sizing , I bought half a size bigger and still too small . I own 5 pair of Adidas trainers all a size 4. So thought a half size bigger would work with thick socks . Wore them , left in agony . I sent them back , they sent the same ones back to me . I've emailed, spoke to an actual person . WhatsApp. Left reviews and not a jot back . There's a list of living crisis I cannot afford to buy a second pair in a size 5 !!!! Product issue surely . If you buy go a whole size up . My bog toes are still hurting !